Talk to our team at VOX Casino
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Most questions are solved in the chat within minutes. Sign in first and skip the identity check.
Deposits, withdrawals, verification
Payment history, KYC uploads and limits live in your profile, open any time.
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Sign up, verify your email and claim the welcome package on your first deposit.
Up to €3,000 + 600 free spins
Every new account gets the welcome package on the first deposit.
Before you write
Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.
Help us help you faster
Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.
Complaints
Not happy with a reply? Write "complaint" in the subject line to [email protected]. We confirm receipt and give a final answer as quickly as we can.
Identity checks
Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].
Contact channels
Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].
Responsible gaming
Support can apply limits, time-outs and self-exclusion on request. VOX is strictly for players aged 18+.
When we answer
Support is available 24/7. Chat replies usually arrive within a few minutes on live chat; e-mail can take a few hours.
One last thing
Thanks for playing with VOX. If we got something wrong, tell us.
Send us a message
Thank you!
Your message has reached our team. We usually reply within a few hours.